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People: A Reliability Success Story

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Bob Edwards inherited a totally reactive maintenance group and he was asked to make the plant more reliable. Join him as he moves towards World Class, using the best tools available to him - people. In this book, you will learn how empowering and engaging people garners the collective strength and how listening becomes a key skill.

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Why We Like This Book
The author is a firm believer that maintenance is all about 'people' and enjoys the challenge of developing them to their full potential. He brings a unique vision of the world of Maintenance Management and the secret of success. This book should be required reading for anyone involved in managing or supervising maintenance and reliability.

Author: Cliff Williams
Published: 2013
Format: Paperback
Pages: 223
Table Of Contents:
  • Finding Our Starting Point

  • Starting to Listen and Learn

  • Developing The Case For Improvement

  • Explaining And Engaging

  • Disaster Strikes!

  • Dealing With Negativity

  • Seeing How The Best Do It

  • All On Board The Improvement Train

  • Facing the Inevitable

  • Delegation And Authority

  • Finding Success

  • Spreading the Word

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